Covid-19 Updates and FAQ

What are the social distancing guidelines?


To maintain 6 feet of distance, every member will have their designated "BOX" which will contain your bag and any exercise equipment you will need for the class. This will ensure 6 feet + of distance between members and elimate shared equipment. Your coach will also give you a rundown of how this all works before class.




What can I expect taking class & post class?


  • To maintain 6 feet of distance, everyone will have their own "BOX" complete with bag and any equipment you may need for the class. This will also prevent any sharing of equipment with fellow members. Don’t worry, your coach will be sure to give you a run down of how this works before class.
  • All coaches will be wearing masks and gloves. While we are not requiring clients to do the same, you can wear a mask if you would like.
  • Please be conscious of your bag moving into the space of a fellow member. We ask that as the bag moves that you move it back into your box to maintain social distance.
  • If you absolutely need to use the restroom, please make sure to respect social distancing if the bathrooms are already in use.
  • You will not be receiving any hands-on form corrections during class but instead will see demonstrations and hear clear verbal cues to help you understand and execute the moves with safe and effective form.
  • We won’t be high-fiving or fist bumping but encourage you to give your neighbor a verbal congratulations (at a safe distance) instead.
  • Exiting the studio will be done in zones similar to entering so we can adhere to social distancing.




How are we entering the studio?


  • Show up no earlier than 10 minutes before class. This is to give clients from previous class time to leave, and to minimize crowding in the common areas. If you arrive earlier, we ask that you wait in your car until 10 minutes before class time.
  • Come fully dressed for class and use the bathroom at home prior to entering the studio.
  • Leave your personal belongings in the trunk of your car, do not leave your belogings visible in your car.
  • A line with 6 feet spacing will be formed in our outdoor area. Once the studio is fully sanitized we will allow 3 people in at a time.
  • Upon arriving at the studio you will be required to wash and/or sanitize your hands. We will ensure we have plenty of hand sanitizer available and/or hand soap in our restrooms.
  • Place your shoes and car keys into a cubby and then proceed directly to your bag.
  • In an effort to keep all of our coaches and clients safe, any client showing visible signs of illness (i.e. runny nose, persistent sneezing and/or cough, etc.) will be asked not to take class that day and their class credit will go back on their account.




What are your enhanced cleaning procedures?


We take your safety very seriously and are strictly following the recommendations and guidelines of state and local governments. In many cases we are going above and beyond guidelines. After every single class we will follow a strict 3-step cleaning and sanitization process.

  1. Pressurized Soap/Disinfectant will be sprayed on the bags, exercise equipment and floors to ensure maximum coverage of the disinfectant. Cleaning with soap and water reduces number of germs, dirt and impurities on the surface. Disinfecting kills germs on surfaces.
  2. We will then wipe clean all equipment with an additional soap & disinfectant solution.
  3. Finally, we will mop the entire floor with a soap & disinfectant solution.




Is the Studio Open?


We are excited to reopen our studios in Boca Raton and can't wait for you to rejoin us in the fight for fitness! As of May 18th both of our Boca Raton locations will be open with limited capacity to active members only.




I'm not ready to come back. Will you still offer virtual classes?


Our studio is ready for you when YOU are ready for it. We’ll continue to provide the at-home virtual options until you’re ready to join us in the studio. Our new virtual schedule will be up soon and will be available to members only. In the meantime, please check out our previously recorded workouts here www.youtube.com/intensityx3




What about the air quality in the studio?


We're excited to announce that we've installed the REME-HALO in-duct HVAC air purification system at both of our Boca Raton studio locations.

  • Kills up to 99% of bacteria, mold and viruses
  • REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet.
  • Zinc ions kill 99% of viruses on surfaces
  • U.S. and International Hospital approval for the fight against infectious diseases: 99% reduction of Staph (MRSA)
  • Tested and approved by the Chinese Government for protection against the deadly SARS virus.
  • Approved by the USDA, FSIS, and FDA for use in food processing plants. Employed to reduce microbial contamination of food being processed.
  • Cruise lines use it as a safety measure against Norwalk Virus outbreaks.
The award winning REME HALO® in-duct air purifier is the next generation of indoor air quality (IAQ) technology and capable of purifying every cubic inch of air that our central air conditioning system reaches. Designed to eliminate sick building syndrome risks by reducing odors and air pollutants, the REME HALO® in-duct air purifier is the best solution for whole building air purification. Invented to recreate nature’s process of purifying the air, it’s like bringing fresh outdoor air inside without ever having to open your windows. And it’s effective against all three categories of indoor air pollutants: Particulates, Microbial and Gases. Thoroughly tested on airborne and surface bacteria & viruses, such as MRSA, e-coli, and Norwalk, to name a few. SEE TEST RESULTS




How many classes can I take per day?


For now, all members are limited to 1 class per day. The Florida Department of Agriculture and Consumer Services who mangages Health Studio registrations along side Governor Ron Desantis has limited all gyms in Florida to 50% capacity. The goal being to help maintain social distance while in the studio. While we are very happy to be back training with you, we are still put in a difficult position to ration our services to ALL paying memebers who would like to take a class. Our goal is to serve as much of our membership base as possible in these difficult times while still adhering to Federal, State and Local government guidelines which help to ensure your safety while working out. Although not ideal, compared to the previous two months this is great news and we are so excited to have you back training with us! Thank you for your continued support and understanding.




What if I need to cancel a class?


In order to operate our schedule as effeciently as possible while providing access to as many members as possible, we are extending our cancellation window to 8 hours before class. This will allow members on the waitlist ample time to receive notification about class openings. This is especially beneficial to those who are enrolled in early morning classes. If you cancel within 8-hours of class, it will be counted as a late cancel.





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